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Wild Elm

Company

Built by operators. Intelligent Infrastructure for Healthcare.

Wild Elm is an orchestration platform for multi-site healthcare organizations. We automate and coordinate patient access, scheduling, communications, and operational workflows across fragmented systems, reducing administrative burden, supporting clinicians, and improving the experience for patients, staff, and providers.

Request a demoMeet the team
A clinic care team gathered around the front-desk schedule in morning light, working through the day together.
The day, as it's actually run.

Our origin

We didn't discover this problem. We lived it.

For years, we helped build and scale healthcare organizations across specialties, care settings, and markets. No matter the organization, the same friction surfaced again and again. Not because people weren't working hard. Because every patient journey depended on fragmented systems, manual coordination, and operational knowledge that lived inside people's heads. That's when we realized something.

Healthcare doesn't have a scheduling problem.

It has a coordination problem.

What Wild Elm is

One platform. Every operational workflow.

Not another scheduling platform.

Not another communications platform.

Not another workflow tool.

Wild Elm coordinates the operational work surrounding care.

Patient Access
Coordinate patient demand across phone, SMS, web, and other channels.
Scheduling & Resource Orchestration
Match patients with the right providers, staff, rooms, equipment, and timing.
Communications
Automate confirmations, reminders, cancellations, rebooking and follow-up.
Operational Workflows
Coordinate intake, eligibility, forms, referrals, routing, escalations, and other administrative processes.

Leadership

Healthcare operations meets systems engineering.

Leadership

  • James Pereyra, Co-founder & CEO at Wild Elm.Healthcare operations

    James Pereyra

    Co-founder & CEO

    Built and scaled some of healthcare's highest performing organizations by focusing on patient experience, physician partnership, and operational excellence. Shapes Wild Elm from the perspective of the people responsible for delivering care every day.

    LinkedIn
  • Helio Padrao, Co-founder & CTO at Wild Elm.The engine

    Helio Padrao

    Co-founder & CTO

    Built globally scaled infrastructure serving hundreds of millions of customers. Designs the platform that coordinates access, capacity, and operations in real time.

    LinkedIn
  • Lucas Lima, Head of AI at Wild Elm.The reasoning layer

    Lucas Lima

    Head of AI

    Builds the intelligence that predicts what to do next and what to leave to the care team.

    LinkedIn
  • Marcio Vicente, Head of Software Engineering at Wild Elm.The systems layer

    Marcio Vicente

    Head of Software Engineering

    Designs resilient systems that keep healthcare operations coordinated behind the scenes.

    LinkedIn

Our principles

The principles that guide how we build.

  • A clinician and an older patient sharing a laugh in a bright exam room.

    01

    Care should feel human.

    Technology should reduce administrative burden, not human connection.

  • A bright, empty clinic corridor past an unoccupied charting nook — the day running with nobody chasing it.

    02

    Operations should be invisible.

    The best operational systems work quietly in the background.

  • A dense green field of lit nodes, every one of them wired into the next — many moving parts, one network.

    03

    Complexity can be coordinated.

    Healthcare doesn't need more point solutions. It needs better coordination.

  • A woman and a young boy on a park bench, turned to each other mid-laugh — the hours the work gives back.

    04

    Intelligence should create capacity.

    More access. Better utilization. Better patient care.

Built on trust · Designed for healthcare · Security & privacy by design · Enterprise security

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Our mission

Healthcare should feel human again.

We believe the best technology quietly coordinates the work surrounding care so patients receive better access, staff spend less time managing fragmented systems, and clinicians can focus entirely on the people in front of them.

Request a demoSee the platform first

30 minutes · your own scheduling data · no procurement required